Frequently Asked Questions

1. What products do you offer at The Royal Vinyl Shop?

We offer a wide variety of custom vinyl gifts, including personalized jars, custom wine glasses, tumblers, stickers, company branded items, and more! Each item is made to your exact specifications, with a wide selection of vinyl colors, fonts, and styles to choose from. Whether you're looking for a unique gift for a special occasion, something special for yourself, or your company brand advertized, we have the perfect personalized item for you!

2. How long does it take to receive my order?

We take pride in our 1-2 day turnaround time on most orders! Once your order is placed, we work quickly to process and ship it out to you as soon as possible. We offer fast shipping options so you can get your personalized items in no time.

3. Can I request a custom design?

Absolutely! We love bringing your creative ideas to life. If you have a specific design, quote, or custom request in mind, feel free to reach out to us. We'll work closely with you to ensure your custom vinyl design is perfect for your needs.

4. Are your products made in the United States?

Yes! All of our products are proudly made in the United States, supporting local craftsmanship and small businesses. We take great pride in offering high-quality, handmade products that are crafted with care and attention to detail.

5. What customization options are available?

We offer a wide range of customization options, including:

• Vinyl Colors: Choose from a variety of colors to suit your style or theme.
• Fonts: Select from multiple font styles for a personalized touch.
• Sizes & Styles: Many of our products come in different sizes and styles to match your needs.
• Text or Graphics: You can add names, dates, quotes, or custom graphics to your chosen item.

6. How do I place an order?

Simply browse our website, select the product you'd like to customize, choose your customization options (size, color, font, etc.), and place your order directly online. If you have any special requests or questions, feel free to contact us before placing your order.

7. Do you accept returns or exchanges?

Due to the custom nature of our products, we do not accept returns or exchanges unless the item is damaged or defective. If there is an issue with your order, please contact us immediately, and we'll be happy to assist you in resolving it.

8. Can I send a gift directly to someone?

Yes! You can have your order shipped directly to the recipient's address. During checkout, simply enter their shipping details, and we'll make sure your custom vinyl gift is delivered to the right person with care.

9. What is your shipping policy?

We offer fast shipping options to ensure your custom products arrive as quickly as possible. Shipping costs are calculated at checkout, based on the delivery address and the items in your order. You will receive tracking information once your order has been shipped.

10. Do you offer gift wrapping?

While we don't offer traditional gift wrapping, our custom vinyl gifts are carefully packaged with care and attention to detail to ensure they arrive in perfect condition. If you need a special note included, just let us know during checkout!

11. How can I contact you if I have additional questions?

You can reach out to us via our Contact Us page. We're happy to assist with any questions or special requests you may have.